Privacy policy

Last updated: 25/09/25

Remotely Social Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, purchase event tickets, contact us, or sign up to our mailing list.

1. Who We Are

  • Company Name: Remotely Social Ltd

  • Registered Address: 128 City Road, London, United Kingdom, EC1V 2NX

  • Contact Email: privacy@remotely-social.com

We are the “data controller” of your personal information under UK data protection law.

2. Information We Collect

We may collect the following personal data:

  • Newsletter signups: Name and email addresses (and any optional information you provide).

  • Ticket purchases: Name, contact details and payment information when you purchase tickets through our website or Eventbrite. (Payment details are processed securely by our providers; we do not store card details.)

  • Contact forms: Name, email address, and the content of your message.

  • Usage data: IP address, browser type, pages visited and interactions, collected via Google Analytics and Meta Pixel.

  • Cookie data: To support website functionality, analytics, and advertising (see Section 6).

3. How We Use Your Information

We use your information to:

  • Send newsletters, updates and event information you’ve subscribed to.

  • Process payments and deliver tickets for events you purchase.

  • Respond to enquiries submitted via our contact form.

  • Communicate with you about your bookings or account.

  • Improve our website experience and understand how visitors use our site.

  • Deliver targeted advertising on platforms such as Instagram and Facebook.

Marketing & Sponsored Content
From time to time, our newsletters may include advertising, sponsored content or promotions from third parties that we believe may be of interest to our community. While these may appear in our emails, we do not share your email address or personal details with advertisers. If you choose to interact with a third-party promotion (such as clicking a link or signing up to their service), your data will be handled in accordance with that third party’s privacy policy.

We will never sell or share your personal data with third parties for their own marketing purposes.

4. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Consent (when you sign up to our mailing list).

  • Contract (when you buy tickets, to process your order).

  • Legitimate interest (to improve our services, run advertising, and market relevant events).

5. Data Retention

  • Newsletter signups: retained until you unsubscribe.

  • Contact form enquiries: retained for up to 12 months for reference, then deleted.

  • Payment and booking data: kept only as long as necessary for accounting, tax and legal purposes.

  • Payment details: not stored by us, processed securely by Stripe, Squarespace Payments, or Eventbrite.

6. Cookies & Analytics

We use cookies to:

  • Enable core website functionality.

  • Analyse site traffic via Google Analytics.

  • Deliver targeted advertising (including retargeting ads on Instagram and Facebook).

You can manage or disable cookies in your browser settings.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate data.

  • Request deletion of your data.

  • Withdraw consent (for example, unsubscribe from emails).

  • Object to or restrict certain processing.

To exercise your rights, contact us at privacy@remotely-social.com.

8. Data Security

We take reasonable steps to protect your information from loss, misuse, or unauthorised access. All payment transactions are encrypted and processed by secure third-party providers (Stripe, Squarespace Payments, Eventbrite).

9. Third-Party Services

Your data may be processed by trusted providers we use to operate our business, such as:

  • Squarespace (newsletter emails).

  • Stripe, Squarespace Payments, Eventbrite (payment processing).

  • Google Analytics and Meta Pixel (analytics and advertising).

Each provider has its own privacy policy which we encourage you to review.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will always be available on our website and will include the date of the last revision.